Software Return Policy
- In accordance with the legislation of the Russian Federation, the buyer has the right to refuse the ordered goods at any time before receiving them.
- Return of the goods after receipt is not possible due to the fact that the buyer acquires the right to use, which belongs to the objects of copyright and is protected as a literary work (Civil Code of the Russian Federation, Part 4, Article 1259). In turn, non-recurrent publications in accordance with the Law on Consumer Rights Protection of the Russian Federation (Chapter 2, Article 25) belong to the list of non-food products that are not subject to return or exchange (as amended. Resolutions of the Government of the Russian Federation of 20.10.1998 No. 1222, 06.02.2002 No. 81).
- The fact of receiving the product is considered to be the generation of the registration key or downloading the full version of the software product. Information about generating registration keys and downloading files is stored on the seller's server (website).
The software is a non-refundable product on the basis of the law on Copyright Objects (Part 1 of Article 1259 of the Civil Code of the Russian Federation).
After the license is issued by the copyright holder and the end user's data is registered, the software cannot be returned due to the fact that the software belongs to the objects of copyright and is protected as a literary work in accordance with Part 1 of Article 1259 of the Civil Code of the Russian Federation. You will acquire the rights to use the Software under a License Agreement with the manufacturer.
Also, registered licenses are not subject to return and exchange in accordance with clause 21 of the Rules for the Sale of Goods by remote means, approved by the Decree of the Government of the Russian Federation of 27.09.2007 N 612 (ed. of 04.10.2012)