Модуль «Бизнес-уведомления в MAX» для CS-Cart

MaxBot — уведомления в реальном времени.
Мгновенно в корпоративном мессенджере MAX. Безопасно. Без блокировок.

Мгновенная реакция на продажи Новые заказы, лиды и звонки приходят прямо в корпоративный чат MAX.
Управление заказами без входа в CMS Меняйте статус, подтверждайте оплату или отменяйте прямо в мессенджере.
Снижение затрат на коммуникации Вместо платных SMS и push — корпоративный канал MAX.
Поддержка Multivendor и нескольких витрин Работает с любыми доменами и схемами бизнеса.
Стабильная работа в России MAX не блокируется и корректно функционирует при ограничениях.
Преимущество в скорости ответа Пока конкуренты проверяют почту — вы уже подтверждаете заказ.
Пока другие ждут письмо — вы уже закрыли сделку в чате.
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Кастом под ваш бизнес

Требуется адаптация под бизнес-процессы? Настроим сценарии уведомлений, роли и автоматизацию под вашу модель работы.

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The "Business notifications in MAX" module for CS-Cart
Optimize customer communication and monitor sales in real time through the secure MAX corporate messenger.

We present a professional solution for integrating your online store on CS-Cart with the MAX ecosystem. Forget about expensive SMS newsletters and the need to keep the admin panel open all the time. The module provides instant delivery of notifications about key store events directly to a secure chat.

Key advantages:
Budget savings: A completely free notification channel bypassing paid SMS gateways.

Instant reaction: Learn about new orders and leads faster than your competitors.

Business automation: Keep your finger on the pulse without having to go into the admin area.

Relevance: Fully compatible with centralized CS-Cart updates (starting with version 4.1x).

Advanced functionality
We have turned a simple notification into a powerful management and analytics tool. With the help of the module, you can set up a detailed information picture of your business.

, Flexible content settings:

Dynamic variables for each order status. Design the text of the message in the way that is convenient for you: include articles, track numbers, shipping method, index, buyer's last name or the number of items.

Visual design: supports stickers and formatting for quick information perception.

, Order management:

The ability to change order statuses directly via the chatbot without logging into the CMS.

Automatic display of the track number when the status changes.

, Activity monitoring:

Instant notifications about new standard orders.

Separate lead notifications from the "1-click Order" and "Callback" forms.

Reputation control: notifications of new product reviews.

👥 Multitasking and scaling:

Connect an unlimited number of chats to receive notifications.

Event filtering: flexibly enable/disable notifications for different types of orders (regular, quick, calls).

Multi-domain: the ability to use one bot for multiple stores (the name of the source domain is displayed).

Full-fledged work with CS-Cart Multivendor:

Delegating notifications to sellers: Each vendor can only receive information about their orders and reviews.

Integration with tariff plans (access to notifications can be limited depending on the seller's subscription).

Conveniently connect the seller's chat directly from the control panel of his store.

, Two - way communication:

Interactive bot commands: subscribe/unsubscribe from newsletters, instant receipt of information on the latest order.

Detailed instructions for creating and connecting a chat in MAX are included.

Technical requirements
🔐 Important: For the module to work correctly, you must have an SSL certificate on your website (HTTPS).

Roadmap of module development (next 3 months)
We do not stand still and constantly develop the product. Here is a plan to introduce new features that will make the module an even more indispensable tool for your business. What would you like to see first?

Month 1: Improved analytics and reporting
"Scheduled Reports": Automatic sending of daily/weekly statistics to the chat (sales amount, number of orders, popular products).

"Balance notifications": Instant notification when a certain product runs out of stock (below a threshold value).

"Customer Information": Extension of the customer's profile in the notification (total amount of purchases, number of orders, whether he is a regular customer).

Month 2: Management and Marketing
"Review Moderation": The ability to approve or reject new product reviews directly from the chat.

"Mailing lists to clients": A tool for sending promotions and store news directly to subscribed users (with segmentation capability).

"Forming surveys with reverse statistics": A tool for analyzing important issues from the store for users or sellers. All statistics on clicks will be stored in the personal account of the site.
Smart Tags: Automatic addition of labels to orders (for example, "VIP customer", "Problem order") based on chat commands.

Month 3: Integration and security
of the "Role System": Differentiation of access to bot commands for different employees (the manager sees only orders, the director sees all statistics and finances).


"WebApp": A web application directly from the messenger. We are currently developing implementation scenarios and functionality that will be linked to the store but at the same time work as an independent application in the fast Vue 3 programming language.
Your voice is important!
Which of these features would you like to receive first? Write to us and we will adjust the roadmap according to your wishes!
Compatibility with versions of:
  • 4.10.1
  • 4.10.2
  • 4.10.3
  • 4.10.4
  • 4.11.1
  • 4.11.2
  • 4.11.3
  • 4.11.4
  • 4.11.5
  • 4.12.x
  • 4.13.x
  • 4.14.x
  • 4.15.x
  • 4.16.x
  • 4.17.x
  • 4.18.х
  • 4.19.х
Localization:
  • Русский
 Инструкция по регистрации и созданию бота https://dev.max.ru/docs/chatbots/bots-create